This Addendum applies where YourTrend processes personal data on your behalf and forms part of the Terms of Service.
Roles
You are the controller; YourTrend is the processor. We process personal data only on your documented instructions to provide the Service.
Security
We maintain technical and organisational measures including encryption in transit and at rest, access controls, tenant isolation, and DKIM signing of outbound mail.
Sub-processors
We use vetted sub-processors (hosting, payments) under written contracts with equivalent data-protection obligations, and will inform you of material changes.
International transfers
Where data is transferred across borders, we rely on appropriate safeguards such as Standard Contractual Clauses.
Assistance & deletion
We assist with data-subject requests and security incidents, and will delete or return personal data on termination, subject to legal retention. Contact dpo@yourtrend.online.